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Provisioning of client data

NDA

Intro

SQN is a people-tech startup from Switzerland operating in predictive behavioural analytics. Combining behavioural science and AI, they assist large scale strategic and cultural change in enterprise businesses.

I was part of a newly established product team to help redesign and develop their enterprise solution with an emphasis on scalability and GDPR compliancy.

For this project, I had to design a system to categorise and provision Twisits® & emails to measurement sample groups while tracking their progress throughout the process.

Role & Tasks

Role

Product Designer and project lead for our internal software facing client operations and the data & behavioral science teams.
I worked within a cross-functional scrum team of designers, developers, engineers and product owners with a mantra of fail fast, learn faster.

Tasks

  • Stakeholder interviews
  • User interviews
  • Focus groups
  • Contextual inquiries
  • Wireframes
  • Mockups
  • Usability testing
  • Brief